We stand by our products! If you are experiencing an issue with a Sylvan Arms product, please contact us at your earliest convenience so we can address the issue. Our goal is to make it work for you so please give us all the details possible. Not every product is 100% compatible with the variations in builds, but we will do our best to make it work with your components.
If you would like to make a return please request an RMA number from our customer service department [email protected]
We reserve the right to deny return requests if the item has been intentionally damaged beyond repair. Our limited lifetime warranty covers product defects and manufacturing issues. Returns due to non-warranty issues will have a processing fee in exchange for a new part.